Project Managers are usually not very good at playing corporate politics. Sure, most are skilled at managing project sponsors and cross functional teams. The best are nimble at navigating complex organizational structures – but, project managers are usually not political beasts. Rather they are doers that like the action of delivering tangible results, things that have value. For them, playing politics is a form of slow, soul sucking torture where logic, discipline, transparency and loyalty are replaced by deceit, secrecy and subterfuge.
So, it’s important that Project Managers understand corporate politics, can see the warning signs of danger, and can position themselves to survive in politically charged environments. The biggest mistake one can make is to assume that organizational politics don’t exist.
They do – and here’s what you need to know.
First, let’s start with the basics, what are corporate politics? A good definition is, “the use of one’s individual or assigned powers within an organization for the purpose of obtaining advantages beyond one’s legitimate authority. Those advantages may include access to tangible assets, or intangible benefits such as status or pseudo-authority that influences the behavior or others.”
So, politics is about power, influence, and access. It’s about working the system to get what you want – which may not necessarily be a bad thing. Corporate politics are, “simply how power gets worked out on a practical, day-to-day basis.”
“Good” politics is about working the system to achieve positive results and helping to meet or exceed business objectives (i.e. profit, growth). It’s about maintaining relationships and getting results at the same time. “Good” politics is about finding “win-win” solutions. Even more succinctly, “effective politics is about reaching mature compromises”.
“Bad” politics is when someone works the system to make themselves look good at the expense of others. Typically, “bad” politics are about winning at all costs. It’s about abusing power systems to impose your will on others. “Bad” politics usually result in “win-lose” situations. They can be highly demotivating, destructive – and dangerous to all involved.
So, in your organization do you know any “political players?” Here are some traits of those to be wary of:
- Self Promoting: they take credit even when they have not earned it
- Manage up: they buddy only with power brokers
- Spread gossip and talk badly about others who are not present
- Distance themselves from failure
- Throw bombs into situations and then retreat into the shadows
- Extract information and opinions, without sharing their own.
As you can guess, these are traits of individuals who practice “bad” politics. Their gains typically come at the expense of someone else. Can you think of those in your organization that display some of these traits? I’m sure you can.
So, given that office politics are present in most organizations, they can be destructive, and we even know some people who practice them; what should we do?
To start, our focus should always be on consistently meeting and/or exceeding the expectations of our stakeholders. Delivering results brings you organizational credibility that is not easily negated by the words and actions of others. Additionally, we need to practice the following:
- Learn the political landscape of your organization. Be aware of how politics are unfolding around you. Determine the political players in your organization. Observe their actions and tactics. Anticipate what they will do next. Identify the power blocks and alliances that exist. The more you know, the better you can determine the course of action that is best for you.
- Actively manage your reputation. It’s ok to talk about your successes and to self-promote in a positive way. Someone has to shine – it might as well be you. But, also promote your team and/or the people around you who helped with the success. And, if someone engages in negative talk about you, your team or your accomplishments, confront them with facts. Do not let negative talk fester – address it quickly.
- Keep your options open / Don’t take sides. Try not to fall into one of the existing power blocks. Choosing from amongst the existing sides often limits your options going forward. It boxes you in. Instead, create your own power block with those engaged in “good” politics that align with your values.
- Don’t badmouth others. Seems simple, but it’s easy to be trapped into a discussion where negative sentiments are being expressed about someone – even if you do not agree. Be careful – don’t get sucked in. It’s ok to say, “I’m not comfortable talking about “Person X” when they are not in the room. If you have an issue with them I suggest you talk about it with them directly.”
- Focus on your circle of influence. Build your own power network with those that share your perspective and are attuned to your values. Look for those who play “good” politics. Recruit them into your circle of influence by offering them support, encouragement, information, input, feedback, resources and access to others in your network. Earn their trust and respect through positive deeds and actions. Building your network will take time and effort – start today!
- “Keep your friends close, your enemies closer.” Sun Tzu, the author of the Art of War, understood that you have to be able to think like your enemies if you want to defeat them. Don’t shut out those who practice “bad” politics – rather, engage them, try to understand their perspectives, and learn their patterns. The more you know about them, the better you can manage your relationship with them.
- Remember, it’s not personal. Sometimes this is really hard. “Bad” politics players usually randomly select who they attempt to bludgeon based on who is directly in front of them. If not you, then someone else – you are all the same; you are all the enemy. So, stay detached, don’t let your emotions dictate your actions, find support in your network, stay positive – and, focus on delivering positive results.
- Think and look for “Win-Win” solutions. When you engage in win-lose situations, you create enemies. Often these enemies have long memories and work behind the scenes to undermine you. Either crush them (beyond repair) or find a solution where no enemy is created in the first place. Usually, you can find creative “win-win” solutions to most situations.
- Consult your core values for they are your “north-star.” When in doubt, go back to your principles. Does this person or action fit within my core values? If the answer is no, then you need to reconsider your path going forward.
- Expect betrayal. Sometimes the people you trust get lost in “bad” politics and they turn against you. Be careful whom you trust in the office – or better yet, trust very few.
Corporate politics is an ugly game often played by those whose only objective is complete victory. As project managers, we have to recognize those who engage in bad politics, protect ourselves and our teams, and steer clear of situations where we might violate our core values.
Finally, we should try to use “good” politics to help ourselves and our organizations. Corporate politics do not have to be about defeating others. John Eldred from the University of Pennsylvania writes, “it’s really about tapping into possibilities for action that solve problems.”
What do you think? What are your suggestions for handling politics in an organization? Do you see all politics as bad? I am interested in your feedback.